Home / AI Lead Follow-up & Borrower Nurture
Structurely
AI voice, SMS, RCS and email agent that calls and texts new mortgage leads, qualifies borrowers, books callbacks and live-transfers ready borrowers to an LO.
| What the AI does | 21X conversational AI platform (voice, SMS, RCS, email, chat agents); 21X AI Portal for conversation tracking |
|---|---|
| Who it serves | Mortgage teams |
| Starting price | Platform fee quote-based; usage from $0.07/minute voice (BYOC), $0.02/message SMS, $0.02/AI email |
| Pricing model | Platform fee + usage |
| Free trial | Not stated on the vendor site |
| Best fit | Broker shop, Lender branch |
| Category | AI Lead Follow-up & Borrower Nurture |
| Also fits | AI Receptionists & Call Handling |
| Works with | Follow Up Boss, Salesforce, HubSpot, Bonzo, Velocify, BoomTown, Sierra Interactive, Go High Level |
| Compliance | Posted on the vendor's site: A2P registration; encryption; messages not used to train AI outside 21X; no SOC 2 or TCPA named. |
| Checked | 2026-10-31, against the vendor's own page |
Good to know
Structurely, now co-branded 21X, sells one workflow for mortgage teams: the AI calls and texts the new lead by voice, SMS, RCS or email, qualifies purpose, timeline, loan amount and credit range, books the callback and live-transfers the borrower to the loan officer. The platform fee is priced by quote, with posted usage from $0.07 a minute for voice, $0.02 per SMS and $0.02 per AI email.
The vendor names A2P registration and spam mitigation on its pricing page and states that messages are not used to train AI outside 21X; no SOC 2 or TCPA statement is posted, so ask before you buy. Follow Up Boss, Salesforce, HubSpot, Bonzo and Velocify are named integrations.
More in AI Lead Follow-up & Borrower Nurture
Agent Legend · BankingBridge AI SMS Chat · Callingly · Empower LO · LoanWick · Meera · All 8 in this category