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Does Encompass have AI?

Quick answer · Updated Oct 31, 2026 · Prices checked against each vendor's own site.

Yes. Encompass, the loan origination system from ICE Mortgage Technology, carries an AI layer branded ICE Aurora, and 16 other tools in this directory name Encompass as a system they work with. Encompass itself is priced by quote; of the tools that connect to it, Goodcall posts $79/mo, BNTouch posts $165/mo for a single user and MortgageCoach posts $150/user/mo, while Zeitro posts a free account. Everything here was read on the vendor's own site on October 31, 2026.

What ICE Aurora does

ICE describes Aurora as its enterprise mortgage AI solution, drawing on Encompass and MSP data. The capabilities named on the Aurora page are:

  • Compliance and investor guideline lookups.
  • Borrower and lender chat agents.
  • Loan review and status summaries.
  • Document classification and data extraction.
  • Loan data validation.
  • Notes summarization and task management.

A June 2026 ICE blog post states that the AI will not make final decisions on approvals, pricing or disclosures, and that its insights are logged in the system of record. The Aurora page says it is deployed at the customer's own pace.

What ICE posts about price and availability

  • Encompass is quote-based: no price, plan or edition is posted, and every call to action reads "Talk to an expert". No price or general-availability date is posted for ICE Aurora either.
  • ICE sells an Encompass for Brokers edition alongside Encompass for Bankers, and its NAMB promotion offers broker shops a choice of Encompass for Brokers or ICE Surefire. Whether Aurora is included for broker customers or priced separately is not posted either way, so ask ICE sales.
  • ICE's security page describes annual SOC 1 and SOC 2 audits with reports available through its security center. The Aurora page names encrypted data flows, segregated environments, role-based access, audit trails and human-in-the-loop review.

Tools in this directory that name Encompass

Document collection and processing:

Underwriting assist:

Pricing and scenarios:

  • MortgageCoach posts $150/user/mo on its Individual plan, with the Encompass connection on the Enterprise plan for five or more users.
  • Zeitro posts a free account and sends completed files straight into Encompass.
  • Lender Price and LoanPASS are priced by quote for lenders.

CRM, phones and compliance:

  • BNTouch posts $165/mo for a single user and $95/user/mo for teams of two to ten, with Encompass LOS sync.
  • Goodcall posts $79/mo for 100 unique callers and names Encompass in its own mortgage-broker guide; its notes flag that the live integration should be confirmed on its integrations page.
  • Thoughtly, Sei AI and Experience.com are priced by quote (Experience.com offers a free profile) and each names Encompass.

How to read "works with Encompass"

Vendors describe the connection differently: a native LOS sync, an eFolder integration, a Salesforce connector or a Zapier path. The "Works with" column on each listing records the names the vendor posts; the depth of the connection is a question for the demo. ICE's own pages name Salesforce, ICE Surefire and ICE PPE, plus a partner network of 400-plus integrations.

Branch managers can see every lender-side tool on the retail lender branches page, and broker-owners on the mortgage broker shops page.

Quick answers

What does ICE Aurora cost?

No price is posted. Encompass and ICE Aurora are both quote-based, and ICE has not posted whether Aurora is included for Encompass for Brokers customers.

Can a broker shop buy Encompass?

Yes. ICE posts an Encompass for Brokers product page and markets it to brokers alongside ICE Surefire; pricing for Encompass is by quote.

Which Encompass-connected tools post a price?

BNTouch at $165/mo single user or $95/user/mo for two to ten users, MortgageCoach at $150/user/mo, Goodcall at $79/mo, and Zeitro with a free account.

What security does ICE post for Aurora?

ICE's security page describes annual SOC 1 and SOC 2 audits, and the Encompass Aurora page names encrypted data flows, segregated environments, role-based access, audit trails and human-in-the-loop review.

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